When we arrived in Bangkok, everything went as smoothly as possible. Natt and the driver picked us up right on time and immediately took us on a tour of the major palaces we had requested: the Grand Palace, Wat Pho, and Wat Arun.
Natt speaks excellent English and knows Bangkok inside and out. She struck a great balance between giving us time to take photos and sharing insightful information about each place we visited. Her timing and pacing were spot-on the entire day.
I was traveling with my older in-laws, and Natt was wonderfully accommodating to their needs. It was extremely hot, but she always helped us find water, shade, umbrellas, and nearby restrooms without us needing to ask. I also really appreciated that her cost and timing estimates were always accurate—or even better than expected. As someone who values good planning and efficiency, I was seriously impressed.